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Frequently Asked Questions
At Khoya, we don’t just make mithai—we revive it.
We stay rooted in tradition, crafting sweets the way they were meant to be—hand-rolled, preservative-free, and made fresh with 100% natural ingredients. Every piece tells a story. Every flavour is backed by deep research, with inputs from food historians, Le Cordon Bleu chefs, and generational halwais. It’s our way of honouring India's rich culinary heritage while ensuring it's never lost in modern noise.
Absolutely! Whether it’s the sparkle of Diwali, the colours of Holi, a big fat wedding, or a little bundle of joy—you name it, we craft it. From festive favourites to personalised gifting for weddings, baby announcements, and corporate events, our gift hampers are made to match the moment. Just reach out to our team, and we’ll take it from there.
Yes, you can! Please connect with our customer relations executive to order a box of 16 or 36 pieces, where we’ll include a wide selection from our menu.
Yes, we offer pan-India delivery at an additional cost. Orders usually take 24–72 hours to reach, depending on the location. Please connect with our customer relations executive at +91 9910096940 and share your address and pincode so we can check the delivery timeline for your area.
We’re always open to custom creations for bulk orders! If you have something specific in mind, do reach out to us. We'll be happy to discuss the possibilities based on your quantity and timeline.
To track your order, simply reach out to our customer service team, and they’ll be happy to assist you with the status and details
We currently deliver within India only. However, if you have a specific request, please connect with our customer relations executive at +91 9910096940 —we’d be happy to discuss the possibilities based on your requirements.
Absolutely! Our mithai boxes are designed with gifting in mind. They feature bespoke, airtight packaging made from premium, food-grade materials. Each box is elegantly finished with a ribbon, adding a special touch to your gifting. We ensure that all packaging elements, including the inner lining and wrappers, are of the highest quality, keeping the sweets fresh and safe.